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Municipal Corporation of Delhi – Civic Services

Updated on : 19 June 2025

By Hexadecimal Software Team

Image Source: google.com

Overview of Delhi Municipal Corporation 2025 Tax Waiver Policy

The 2025 Tax Waiver Policy by the Municipal Corporation of Delhi offers full waiver on penalties and interest, plus partial tax exemption. It applies to residential, commercial, and mixed-use properties, ensuring fairness and promoting digital, hassle-free processing for all citizens.

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About the Delhi Municipal Corporation

Aspect	Details
Established	The Municipal Corporation of Delhi (MCD) was originally established in 1958 and later unified in 2022.
Jurisdiction	It governs the National Capital Territory of Delhi, overseeing urban planning, civic amenities, and infrastructure.
Headquarters	The MCD headquarters is located at Dr. S.P. Mukherjee Civic Centre, Minto Road, New Delhi.
Mayor	The Mayor is the elected representative who presides over Corporation meetings and represents the MCD in civic matters.
Commissioner	The Municipal Commissioner is the chief executive, responsible for administration and implementation of policies.
Key Services	MCD provides services such as sanitation, waste management, property tax, health, education, street lighting, and licensing.
Mission	To deliver efficient civic services, promote transparency, and improve the quality of life for all Delhi residents.
Vision	To create a clean, sustainable, and digitally empowered capital city through inclusive and accountable governance.

Administrative Structure

Position	Role/Responsibility
Mayor	Elected head of the MCD, presides over meetings, represents the Corporation, and helps shape municipal policies.
Municipal Commissioner	Appointed executive responsible for implementing policies, managing departments, and ensuring smooth civic operations.
General Body	Consists of elected councillors who debate and decide on budgets, policies, and development plans.
Secretary	Handles administrative duties, maintains official records, and coordinates council meetings and communication.
Chief Engineer	Leads engineering works including roads, drainage, building regulation, and civic infrastructure projects.
Health Officer	Supervises public health initiatives, sanitation services, disease prevention, and solid waste management.
Finance Officer	Oversees budgeting, revenue collection, audits, and financial planning for the Corporation.
Town Planner	Guides urban development, land use planning, zoning enforcement, and city layout proposals.
Public Relations Officer	Manages public communication, media outreach, and promotes awareness of MCD initiatives and services.

Objectives of the Policy

Policy	Objectives
Property Tax Revision	To simplify tax assessment, enhance compliance, and boost revenue for civic infrastructure in Delhi.
Building Norms	To promote safe construction practices, regulate urban growth, and reduce delays in approval processes.
Waste Management	To ensure scientific waste disposal, encourage segregation at source, and maintain city cleanliness.
Water Supply	To ensure equitable distribution and 24/7 access to clean and safe drinking water across Delhi.
Street Lighting	To improve public safety, support energy-efficient solutions, and enhance night-time visibility.
Parking Policy	To address congestion, streamline parking systems, and promote sustainable urban transport.
Health Services	To strengthen primary healthcare, manage epidemics, and provide quality medical services to citizens.
Environmental Conservation	To implement eco-friendly practices, reduce pollution, and increase green cover in the city.
Education	To upgrade MCD schools, ensure inclusive education, and provide learning aids and scholarships.

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Eligibility Criteria

Service/Policy	Eligibility Criteria
Property Tax Rebate	Property owners in Delhi; rebates often available for senior citizens, women, and differently-abled individuals.
Building Plan Approval	Property owner or developer; must adhere to Delhi building bylaws and obtain necessary clearances.
Health Services	Residents of Delhi; subsidized or free services available based on income and other welfare schemes.
Water Supply	All residents with a registered water connection within Delhi municipal limits.
Street Lighting	Coverage includes all residents and public areas within designated municipal zones.
Waste Management	Residents within Delhi's municipal jurisdiction; regular waste collection services require valid residence proof.
Parking Facility Usage	Registered vehicle owners or residents within designated parking zones in Delhi.
Educational Scholarships	Students residing in Delhi; eligibility based on academic merit and financial need under MCD schemes.

Departments and Services

Department	Services Provided
Revenue Department	Collection of property tax, land revenue management, property registration services.
Building & Housing Department	Approval of building plans, enforcement of building codes, issuing construction permits.
Health Department	Sanitation services, public health initiatives, disease control, immunization programs.
Engineering Department	Maintenance of roads, drainage systems, street lighting, and municipal infrastructure projects.
Education Department	Administration of MCD schools, educational programs, and scholarship distribution.
Water Supply & Sewerage Department	Provision of potable water, sewage treatment, and stormwater drainage management.
Traffic & Transport Department	Traffic regulation, parking management, planning of public transport systems.
Solid Waste Management	Collection, segregation, recycling, and safe disposal of solid waste.
Environment Department	Conservation efforts, pollution monitoring, development of parks and green areas.

Key Features of the Policy

Policy	Key Features
Property Tax Revision	New tax slabs introduced for residential and commercial properties to ensure fairness and boost revenue.
Building Norms	Online building plan submissions, expedited approvals, and streamlined processing times.
Waste Management	Door-to-door collection, mandatory waste segregation, and expanded recycling infrastructure.
Water Supply	Implementation of 24/7 water supply in select sectors with extended hours across other areas.
Street Lighting	Installation of energy-efficient LED streetlights citywide to improve safety and reduce costs.
Parking Policy	Development of multi-level parking structures and introduction of automated parking systems in busy zones.

Impact on Property Owners

🟢 Financial Relief:

– Eases the burden on property owners with pending tax dues
– Reduces accumulated penalties and interest

🟢 Encourages Compliance:

– Promotes timely tax payments moving forward
– Helps avoid legal disputes related to unpaid taxes

🟢 Boosts Municipal Revenue:

– Enhances overall tax collection for city development
– Strengthens financial health of the municipal administration

Image Source: google.com

Application Process

Step	Description	Documents Required
Step 1	Visit the official Municipal Corporation of Delhi website	None
Step 2	Register a new account or log in to your existing MCD account	Aadhaar Card, Email ID
Step 3	Complete the online application form with accurate details	Property Papers, PAN Card
Step 4	Upload all necessary documents based on the selected service	Income Proof, Passport Size Photographs
Step 5	Make payment for any applicable fees via online methods	Bank Details or UPI for payment
Step 6	Submit your application and obtain an acknowledgment receipt	None
Step 7	Await verification and any further communication from MCD	None
Step 8	Receive final approval, certificate, or permit digitally	None

Documents Required

Document	Purpose	Remarks
Aadhaar Card	Proof of Identity	Mandatory for all types of applications
Property Papers	Proof of Property Ownership	Needed for property tax, transfer, and related services
Income Proof	Verification of Income	Required for tax rebates and subsidy eligibility
Pan Card	Tax Identification Number	Necessary for financial transactions and property dealings
Passport Size Photographs	Processing of Applications	Needed for official documentation and records
Building Plans	Approval for Construction	Submitted for new constructions or modifications
Bank Details	Facilitates Financial Transactions	Used for online payments and refunds
Ration Card	Proof of Residency	Required for certain welfare benefits and schemes

FAQs

Q.1 How can I pay my property tax?A: You can pay your property tax online via the official MCD website or visit the nearest MCD office.Q.2 How can I file a complaint or grievance?A: Complaints can be lodged online through the MCD portal or by calling the MCD grievance helpline.Q.3 What services does MCD provide for citizens?A: MCD offers services including water supply, waste management, street lighting, public health programs, and education.Q.4 How can I apply for a birth or death certificate?A: Applications for birth and death certificates can be submitted online or at local MCD offices.Q.5 Where can I find information on tenders and notices?A: Tender announcements and public notices are published on the official MCD website.Q.6 How does MCD promote sustainability?A: MCD promotes sustainability through waste segregation initiatives, renewable energy adoption, and maintaining urban green spaces.